Frequently asked questions.

Our planned opening is November 2, 2026. Clinic hours from opening will be Monday–Friday, 9:00 AM–5:00 PM, at 1065 Seymour Street, Vancouver. Our telephone line, 604-558-8201, will receive calls from November 2.

Online booking and registration are not open yet. Booking instructions will be posted on this website when appointments become available. Our administrative email is not an appointment-booking service.

New-patient registration is not open yet. Physician availability and registration steps will be published once confirmed. Sending an email does not register you as a patient or reserve an appointment.

If your physician has discussed moving your care to Medora, follow the instructions they have provided. Until your care at Medora begins, continue to use your current clinic’s arrangements. Medora booking details will be posted when appointments become available.

Walk-in and same-day care for non-emergency concerns is planned from opening, Monday–Friday, 9:00 AM–5:00 PM, subject to availability. Please check the website before travelling to the clinic.

Private patients without BC Medical Services Plan (MSP) coverage are welcome from our planned opening. Please confirm appointment availability and applicable fees with the clinic before your visit. Bring identification and any health insurance information you have.

Bring your BC Services Card or other health coverage information, if you have it, your current medication list, and details of any allergies. Bring any relevant forms, reports or instructions. For a driver medical examination, bring the Driver Medical Examination form you were given.

Email is for administrative inquiries only. Please use the clinic’s booking instructions, once available, to arrange an assessment. Do not email personal health information or urgent requests. For a medical emergency, call 911 or go to the nearest emergency department.